Are you applying best practices in your pricing?

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V2C

Primary research for B2B pricing

Primary research for B2B pricing

Primary research for B2B pricing requires a focus on how the offer creates value for different types of prospective customer and how the customers buy. It is important to combine surveys with interviews and to avoid confirmation bias. Direct questions about willingness to pay (WTP) give misleading results.

Value to Customer (V2C) is as important as Customer Lifetime Value (LTV)

Value to Customer (V2C) is as important as Customer Lifetime Value (LTV)

Customer lifetime value (LTV or CLV) is a critical metric for many companies in the subscription economy. But before your LTV comes V2C (Value to Customer). Understanding how you will create value to your customers over time should come before estimates of LTV and LTV and V2C need to be kept aligned.

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